Employment Opportunities
Do you love the Adirondacks? We are seeking people who share our passion.
ROOST employs more than 30 people with offices in Lake Placid, Saranac Lake, Tupper Lake, and Crown Point.
Position Openings
Do you love the Adirondacks? We are seeking people who share our passion.
ROOST employs more than 30 people with offices in Lake Placid, Saranac Lake, Tupper Lake, and Crown Point.
ROOST is the destination marketing organization for Essex County, Hamilton County, Saranac Lake, and Tupper Lake in New York state, leading economic growth and destination management through tourism. Media placement, data collection, analysis, and reporting are an integral part of our organization’s strategy.
Reports to: Director of Digital Strategy
This position is office-based in Lake Placid at the Regional Office of Sustainable Tourism.
To Apply: Email your resume and cover letter to jobs@roostadk.com
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The Regional Office of Sustainable Tourism (ROOST) is launching an online digital marketplace to serve the businesses of Essex and Hamilton Counties, and the Tupper Lake and Saranac Lake Regions of the Adirondacks. The marketplace will allow businesses to integrate their existing online store or host their products directly on the new marketplace to sell local products online.
ROOST seeks an independent contractor to:
1. Develop standard operating procedures and troubleshooting guides for business onboarding and customer service protocols.
2. Onboard local businesses to the marketplace, optimize the marketplace’s settings for business usage, and serve as the primary point of contact for local businesses and marketplace customers.
The contractor shall work with ROOST to establish specific onboarding targets and programmatic deliverable dates within 15 days of contract start. Key milestones will include:
● Month 1: Marketplace optimization and initial onboarding protocols
● Month 2 – 8: Business onboarding (minimum 30 businesses)
● Month 9: Final documentation and knowledge transfer
Work Arrangement: This is task-based work to be completed on the contractor’s schedule, with weekly written progress updates. The contractor is expected to maintain reasonable response times to business and customer inquiries.
1. Strong customer service background with ability to manage multiple business relationships simultaneously
2. Experience working with small businesses or understanding their unique needs and constraints
3. Ability to create training materials, standard operating procedures, and documentation that non-technical users can follow
4. Relevant experience with e-commerce platforms, small business consulting, or similar marketplace initiatives preferred
5. Written communication skills
6. Self-directed work style with ability to meet deadlines independently
7. Knowledge of the Adirondacks region and its business community
1. Travel to meet with and on-board the individual businesses.
2. Maintain all necessary equipment (vehicles, computers, etc.), licenses, and insurance to
perform this work.
3. Agree to maintain confidentiality of business information obtained during onboarding and
shall comply with all applicable data protection requirements.
● Total Contract Value: $49,000
● Payment Structure: Equal bi-weekly installments
● Contract Period: February – December 2026
To Apply: Email your resume and cover letter to jobs@roostadk.com