Meet the staff

Proud to be a part of the tourism economy equation.

James McKenna


Direct line: 518.621.3646

518.523.2445 ext 102

mobile: 518.524.6973

Essex County TPA.

Mary Jane Lawrence

Chief Operating Officer

Direct line: 518.621.3652

518.523.2445 ext 136

Digital coding and program strategy.

Jasen Lawrence

Director of Digital Strategy

Direct line: 518.621.3645

518.523.2445 ext 112

Overall destination marketing strategy and Hamilton County Tourism Promotion Agent.

Michelle Clement

Director of Marketing

Direct line: 518.621.3689

518.523.2445 ext 140

Branding, print, digital, and UI/UX design.

Daniel Cash

Senior Designer

Direct line: 518.531.8213

518.523.2445 ext 114

Brooke O'Neil

Content Manager – Adirondack Hub Representative

Direct line: 518.621.3668

518.523.2445 ext 116

Buzzy Rickard

Sales Coordinator

Direct line: 518.831.5494

518.523.2445 ext 120

Manages Lake Champlain Region content and the Champlain Visitors Center.

Suzanne Maye

Lake Champlain Marketing Manager

Direct line: 518.597.4649

Liaison between community stakeholders, travelers, and ROOST and supports the implementation of marketing strategies.

Katie LaLonde

Tupper Lake & Hamilton County Regional Marketing Manager

Direct line: 518-831-5388

518.523.2445 ext 142

Oversees events on all regional websites and Ironman, Ironman 70.3 and Empire State Winter Games volunteer director.

Bethany Valenze

Event Coordinator & Volunteer Director – Lake Placid Representative

Direct line: 518.621.3662

518.523.2445 ext 107

Content development and editing of regional websites and promotional pieces and blog writing.

Janelle Hoh

Content Developer


Content development and editing of regional websites and promotional pieces and blog writing.

Justin Levine

Content Developer – Saranac Lake Representative

Direct line: 518.621.3649

518.523.2445 ext 181

Content development and editing of regional websites and promotional pieces and blog writing.

Aurora Wheeler

Content Developer


Branding, print, digital, and UI/UX design. Coding and modifying websites.

Emilee Hazelden

Web Developer and Designer

Direct line: 518.302.4410

518.523.2445 ext 124

Analyzes data across multiple platforms, builds reports for data visualization, and crafts surveys and presentations.

Jay Bennett

Data Analyst

Direct line: 518.831-5945

518.523.2445 ext 125

Media buying, DEI Coordination, LNT ambassador, Whiteface Region liaison.

Savannah Doviak

Special Projects and Whiteface Region Marketing Manager

Direct line: 518.241-3972

518.523.2445 ext 126

Sells photo listings to business, e-mail advertising, Adirondack USA spins, and advertising in print publications.

Glenn Pareira

Advertising Sales

Direct line: 518.874.0255

518.523.2445 ext 115

Kristin Strack

Reservations & Accounting Coordinator

Direct line: 518.621.3658

518.523.2445 ext 109

Captures video among ROOST regions, edits video for promotional use, and creates social media content.

Eric Adsit

Videographer and Digital Media

Direct line: 518.831.0206

518.523.2445 ext 117

Zach LaCourse

Web Developer

Direct line: 518.621.3647

518.523.2445 ext 105

John Huttlinger

Web Developer

Direct line: 518.621.3634

518.523.2445 ext 118

Visitor service at Lake Placid office, prepares payroll, maintains personal records, and assists with employee benefits.

Angelita Nevo

Visitor Service Specialist

Direct line: 518.636.0096

518.523.2445 ext 130

Manages visitor service specialists, purchases office supplies, coordinates machine maintenance, and tracks and records all visitors service data.

Sharron Miller

Visitor Service Manager

Direct line: 518.621.3680

518.523.2445 ext 132