Employment Opportunities

Conference Center Sales & Service Coordinator
Full-time job

ROOST is looking for a Conference Center Sales & Service Coordinator in its Lake Placid, NY office.

Responsibilities will vary according to the conference center needs and include but are not limited to the following:

  • Work with clients from other salespersons in the office on the execution of their conference center event. This includes:
    • Work with client on all aspects of conference set up, including room layouts, food & beverage needs, audio visual needs, agendas, vendors/exhibitors and transportation
    • Menu planning, work with client and on-site caterer, Centerplate, to finalize BEO for client signature and compile and distribute final BEO packets to both client and internal staff
    • Create and finalize conference agenda
    • Schedule internal and client meetings
    • Promote conference locally
    • Complete conference / group summary in a timely manner
  • Facilitate reservations over the phone through our central reservations system
  • Manage social media accounts, both during events and non-event times
  • Create, organize and facilitate client off-site activities; work with ORDA (Olympic Regional Development Authority) to plan and execute off-site events
  • Attends trade shows / networking events to promote the destination as a convention destination as directed
  • Record the daily activities and histories pertinent to the client or prospect
  • Assist in generating new conference business
  • Assist with coordinating familiarization tours
  • Assist with special projects as needed
  • Maintain close working relations with area hotels, Olympic facilities and serve as a liaison between the client and these facilities
  • Exceed guest expectations and partner’s expectations as well as company goals
  • Contributes to team effort, as well as to personal and professional growth
  • Generates monthly summary reports to submit to Director of Sales
  • Update Salesforce (sales tracking system) on a regular basis
  • Complete all necessary paperwork and filing
  • Any other duties as assigned

Please email resumes to jobs@roostadk.com

2608 Main St, Lake Placid, NY 12946

Please send resumes or employment inquiries to jobs@roostadk.com

More than tourism, it’s a career in Economic Development

Each position at ROOST in one way or another supports the local businesses and strengthens our economy.